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Contact ToCard
You can contact the ToCard team for support, partnerships, legal requests, privacy questions, or abuse reports using the channels below.
Last Updated
- • March 3, 2026
Product Support
- • Email: support@tocard.cn
- • Typical response target: within 48 business hours.
- • For faster resolution, include your page URL, screenshots, and reproduction steps.
Business and Partnerships
- • Email: support@tocard.cn
- • Use this channel for enterprise onboarding, API integration, and strategic partnerships.
- • Please include your company name, use case, and expected scale.
Privacy and Legal Requests
- • Email: support@tocard.cn
- • Use subject lines such as "Privacy Request", "Data Deletion Request", or "Legal Notice".
- • We may request identity verification before processing sensitive requests.
Security Disclosure
- • Email: support@tocard.cn
- • Please report vulnerabilities responsibly and provide reproducible details.
- • Do not publicly disclose security issues before coordinated remediation.
Abuse and Policy Violations
- • Report spam, fraud, copyright concerns, or policy violations to support@tocard.cn.
- • Include relevant URLs, timestamps, and evidence where possible.
- • We review reports and may remove content or restrict access when required.